Garena Free Fire has released an official support page for its users. If you have any kind of problem-related to the game then you can complain here. You will be able to report your complaints on the official support page of Garena Free Fire. In this, the videos of the users will act as attachment proof.
If you are a fan of PUBG Mobile then you will also like the Garena Free Fire game, because it is also such a battle royale game that has crores of players in the world. Like you must have heard that people used to cheat in PUBG Mobile, so in the same way, cheating happens in this game as well. Apart from this, there are also bugs, glitches, and problems with in-game item purchases.
Now if there are such problems, then it is obvious that there is less fun in playing the game. For the convenience of its users, Garena Free Fire has released an official support page. If you have any kind of problem-related to the game then you can complain about this. You must be thinking that how to do this, then here is the easy way to do it.
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Image source: Garena Free Fire |
Report Hackers
First of all, you have to go to the official support page of Free Fire. After that, you have to click on the submit request button appearing on the right side. Now you have to select your region from the drop-down menu. After that, you have to select Hacker Report from the Type of Request list and give full details of it. Then you have to select hacking given in that list.
After that, you have to enter the hacker's Free Fire ID. Here now you can share the complete information about your problem. In this, you can put only the video attachment as proof. ID cannot be reported via screenshot. When the hacking is reported, then click on the submit button. In this simple way, you can get the solution to your problem.
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Image source: Garena Free Fire |
Report in-game Issues
If you have not received an in-game item during this game, then you can complain about it through the support page. As such, you must provide information within 24 hours of purchasing an in-game item. For this, you have to first go to the official support page of Free Fire. After that, you have to click on the submit request button appearing on the right side. Now you have to choose your region from the drop-down list.
After that, you have to enter information like in-game item purchase information, email id, free fire id, in-game name. After that select the payment issue in the type of request. With this, you have to attach the receipt of the Google Play Store and then click on the submit button for the report.
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